Mastering the Interior Operating Procedures Onboard a Superyacht
The Chief Stewardess Bible is the final module to The Stewardess Bible series. It is written from a combined experience of over twenty years of top-end hospitality experience from a range of various 5-star management perspectives. Twelve years of which was spent as a superyacht chief stewardess and purser. Working on the premise that each superyacht is unique, The Chief Stewardess Bible aims to provide a solid base, whereby you can adapt the information to the needs of your current yacht. Furthermore, this book is designed to fill in any operational gaps that may be problematic onboard. This will enable you to master the interior operational procedures in a stress-free manner.
The Chief Stewardess Bible is a detailed blueprint to stewardess success takes an administrative look at the superyacht and helps stewardess see the yacht as an organization.
This module includes sections on human resources, operational procedures, and project management. There are 9 chapters including ‘The Challenges of Working at Sea’, ‘Financial Management’, ‘Excelling in Guest Service’, and ‘Housekeeping Supervision, as well as 18 appendices including sample letters of recommendation, service, rejection, and resignation; sample crew profile; basic sewing supplies; a sewing kit; and much more.
Superyacht stewardess will get a look at managing their crew, housekeeping, accounting, service instructions, guest requirements, and more within a single easy to access resource.
Quoting John Quincy Adams, O’Brien said, “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”
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